Privacy Policy

Effective Date:  August 7, 2025

Arvis Business DMCC, headquartered in Unit No: 2804 LIWA HEIGHTS 1 Plot No: JLT-PH2-W3A Jumeirah Lakes Towers, Dubai, United Arab Emirates ("we", "us", or "our"), is committed to protecting your personal data in compliance with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (the "PDPL") and any other applicable UAE privacy regulations.

This Privacy Policy outlines how we collect, use, disclose, store, and protect your personal data when you interact with our services, website, or platforms.

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1. Scope

This Privacy Policy applies to all personal data processed by Arvis Business DMCC in connection with the services we offer within the UAE, including through our website, mobile applications, and other platforms.

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2. Personal Data We Collect

We may collect and process the following types of personal data:

• Full name, contact details (phone number, email, address)
• Nationality, Emirates ID or passport number (if required)
• Payment and billing information
• IP address and device identifiers
• Browsing behavior on our website
• Any other information you voluntarily provide to us

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3. Legal Basis for Processing

We process personal data on the following legal bases:

• With your consent
• For the performance of a contract
• To comply with legal obligations
• To pursue our legitimate interests (provided your rights do not override them)

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4. How We Use Your Personal Data

We use your personal data to:

• Provide and improve our services
• Respond to inquiries and customer support requests
• Process payments and transactions
• Comply with applicable laws and regulations
• Send you updates and marketing communications (where permitted)

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5. Sharing and Disclosure

We may share your personal data with:

• Authorized third-party service providers (e.g., payment processors, IT support)
• Government authorities, regulators, or legal bodies (when required by law)
• Our affiliates and subsidiaries
• Other parties, with your explicit consent
• We ensure all third parties maintain appropriate security and confidentiality standards.

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6. International Data Transfers

If we transfer your personal data outside the UAE, such transfers will only be made in compliance with the PDPL and to jurisdictions that offer adequate levels of data protection or under approved contractual arrangements.

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7. Data Retention

We retain your personal data only as long as necessary for the purposes for which it was collected or as required by applicable laws.

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8. Your Rights

Under UAE law, you have the right to:

• Access your personal data
• Request correction or deletion of inaccurate or outdated data
• Withdraw your consent at any time (where processing is based on consent)
• Object to processing under certain circumstances
• Lodge a complaint with the UAE Data Office (once fully operational)
• To exercise your rights, contact us using the details below.

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9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

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10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your user experience. You can manage cookie preferences via your browser settings. For more information, refer to our Cookie Policy.

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11. Children’s Data

We do not knowingly collect personal data from individuals under the age of 18 without parental consent.

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12. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through appropriate channels.

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13. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Arvis Business DMCC

Phone: +971 4 423 9003

E-mail: info@arvis-company.ae

Address: Unit No: 2804 LIWA HEIGHTS 1 Plot No: JLT-PH2-W3A Jumeirah Lakes Towers, Dubai, United Arab Emirates